888starz Terms and Conditions

• 888starz is a betting platform that allows users to place wagers on various sports and worldwide events.

• Only individuals who are at least 18 years of age (or the legal age defined by their local laws) are eligible to make bets and must adhere to the bookmaker's betting policies. Any violation of this condition will hold the customer liable.

• The following categories of individuals are prohibited from participating in betting activities:

– people who are below 18 years of age at the time of placing a bet;

– individuals directly involved in the events that are being bet on (such as athletes, coaches, referees, team owners or management) or those who have the ability to influence the results, including representatives or partners of these individuals;

– employees of competing bookmakers;

– individuals who, for legal reasons, are barred from entering into agreements with a bookmaker.

• In several nations, including the USA, UK, Cyprus, Netherlands, France, Dutch West Indies, and Curacao, accessing and/or using this Website (along with any or all products available through it) may be unlawful. We do not intend to allow our website users to engage in gambling or betting activities if they reside in locations where such practices are forbidden.

• The mere presence of our site in a specific country or jurisdiction, and its availability in the official language(s) of those regions, does not imply any form of endorsement or legitimate reason for using our site, making deposits, or withdrawing funds.

• Just because the website is accessible does not suggest that it advocates or recommends gambling, betting, or any other restricted services in jurisdictions where such actions are not allowed.

• You confirm to us that gambling is legal in your residing area. It is your responsibility to ensure that your usage of the Website and/or access to it complies with the laws applicable to your location. Before registering or using our services, verify that your activities are legal in your jurisdiction. Moreover, you declare and agree that you have sought legal advice prior to signing up on our platform. We reserve the right to deactivate your account and return any remaining funds (after deducting any winnings accrued post your last deposit) if we discover you are located in a region where our site usage is forbidden.

• Clients who do not adhere to these stipulations may find that their bets are rejected by the bookmaker. If a customer disrupts public order or contravenes societal norms, the bookmaker holds the authority to deny any form of bet from that individual.

• The bookmaker retains the right to refuse bets from anyone without the obligation to provide a reason. All wagers will be settled based on the data received from the processing center.

• Winners can expect their payouts within thirty (30) days following the official announcement of the results for the relevant event on their betting slip.

• When receiving payouts, the bettor must verify the accuracy of the winnings. Should there be any disputes regarding the payment, the bettor must communicate this to the bookmaker in writing, detailing their account number, the date and time, the event in question, their stake, chosen selection, odds, and the basis for their dispute. Claims regarding winnings can be filed within ten (10) days, alongside any supporting documents that substantiate the complaint.

• If a claim lacks sufficient merit, it will be returned without any further investigation. All claims related to bet settlements for Cyber-Live games will be recognized within 72 hours after the event conclusion.

• A bet is deemed successful if all outcomes indicated in the wager are accurately predicted.

• Betting parameters (such as odds, handicaps, totals, and maximum stake limits) may be subject to changes after a bet has been placed. However, this will not alter the terms that were in effect when the bet was made. Customers must ensure that there have been no changes to the existing pre-match markets before finalizing their arrangements.

• Notwithstanding the previous conditions, both parties agree that any disputes regarding the enforcement and execution of a betting agreement between the bookmaker and the customer (contract party), including issues related to payouts, outcomes, odds, and any other significant terms of the agreement, must be addressed by submitting a formal complaint to the other party (pre-trial procedure). The party that feels their rights have been infringed must provide the other party with a written claim within ten days.

• A party claiming rights violations must send a written complaint to the relevant party as part of the pre-trial procedure. Any complaint against a bookmaker must be directed to the registered office of the bookmaker as per its official documents, along with proof from the public registry of enterprises supporting it. Complaints must always be delivered to the address of the customer (contract party).

• Only if an event is canceled, or if the bookmaker fails to settle bets on it due to technical issues or incomplete broadcasts, will bets placed on Esports Live be refunded.

• The bookmaker reserves the right to declare bets void if an employee erroneously accepts a wager (such as clear typographical errors in the event schedule, discrepancies in odds, etc.), if a bet is placed against the terms of service, or if there are other indications that the wager is invalid. Such bets will then be settled at odds of 1.

• In case of significant odds discrepancies, the wager will be resolved based on the effective market odds for that event.

• The company reserves the right to block bets on sports events before the official conclusion by an international governing body and to annul bets if evidence of unsportsmanlike conduct arises. This is applicable in situations where there are suspicions about the integrity of the matches. These wagers will be paid out using odds of '1'. Customers are not obligated to receive the administration's reasoning or conclusions.

• In addition to its commitment to ensuring fair play in sports, 888starzis acknowledges the connections between organized crime, cross-border crimes, match-fixing, and the manipulation of sporting events. Consequently, 888starz strictly adheres to all relevant legal standards as well as the goals set out in the 'Council of Europe Convention on the Manipulation of Sports Competitions' (CETS No. 215).

• Any indication or evidence of match-fixing or unethical behavior, including wagers made through a customer’s account by others, third-party use of a customer’s account, or any unusual betting patterns (such as oddities in the types, sizes, volumes, and behaviors of bets) grants the bookmaker the authority to void those bets.

• The term 'foul play' encompasses not just violations of the rules of the respective sport but also scenarios where the favorite intentionally loses a match or engages in match-fixing for financial gain or other motives as defined by the rules of the competition.

• If a party believes their rights have been infringed upon and the receiving party does not respond to the complaint within the specified timeframe, the affected party may commence legal proceedings in the court located where the bookmaker has its registered office.

• Clients will receive notifications regarding any amendments to these rules. Bets accepted after the amendment will follow the updated regulations while previous bets remain unaltered.

• A bet cannot be canceled due to connectivity issues that occur during the confirmation phase. By placing a wager, the customer indicates their acceptance and agreement to these wagering rules.

• The settling of bets and calculation of winnings will rely solely on the outcomes declared by the bookmaker. Official documentation from the respective sports federations will be taken into account alongside any complaints regarding dates, outcomes, or actual starting times of events.

• The bookmaker will not consider complaints relating to transliteration or translation errors concerning team names, player surnames, or sports venues. The tournament title’s only purpose is for convenience. No reimbursement will be offered for inaccuracies in the tournament title.

• Registered customers may only maintain one active account. Each customer is limited to a single account per household, residence, IP address, email, credit/debit card, e-wallet, or electronic payment method. Anyone connected to a customer in any fashion will not be permitted to register on the site.

• No existing customer is permitted to create a new account (using a different name, email, etc.). Submitting duplicate, altered, or someone else's registration (including signing up under a new identity), using software or graphic editing to manipulate documents, various breaches of the Terms and Conditions by the Betting Company, or issues regarding a customer’s identity or information accuracy (like address, credit/debit card details, etc.) will not be tolerated. Any fraudulent activities conducted by you or in conspiracy with others, including but not limited to:

a) Rake or refund fraud

b) Utilizing a stolen or fake bank card to gain monetary benefits.

c) Any actions attempted or completed that could be deemed unlawful in any jurisdiction, irrespective of whether such actions were executed knowingly or with an intent to deceive, and whether or not they ultimately resulted in a loss or damage to your account.

• The individual placing the bet was fully informed of the potential results of the event prior to making their wager. Given their association with the participants—such as being an athlete, coach, or official—they had the capability to influence the outcome of the event.

• A group of gamblers, functioning as a syndicate, has placed wagers with the aim of exceeding the betting limits set by the bookmaker. They work together with other bettors to leverage opportunities presented by bonuses or promotional offers to gain an unfair advantage.

• There is a suspicion that the bettor might be employing advanced technology or software that allows for automated betting. This could involve exploiting software glitches or errors related to our betting services or using unauthorized devices and systems that facilitate placing bets without direct human involvement, like betting bots.

• Any deceptive techniques used to acquire information or bypass company limits are strictly prohibited. The management reserves the right to request any necessary documents from the bettor to verify their identity or the information they have provided, such as residence or passport details, and may choose to delay payments until these details are validated.

• The organization retains the right to demand that documents be submitted via mail or to conduct a video conference as part of the identity verification process. The verification could take as long as 72 hours from the time the documents are received, and customers might receive feedback on the video conference results within five business days. If fraudulent information is discovered, the company has the right to take reasonable precautions, including canceling bets and suspending all transactions during their investigation. Once the required verification documents are provided, the full account verification can commence.

• The company reserves the authority to void any bets placed by a customer, including those made from duplicate accounts, if they do not comply with the verification process. Furthermore, until the account holder's identity and funding sources are confirmed, the management may implement reasonable actions like suspending the account and freezing available funds.

• In rare circumstances, we reserve the right to allow you to continue using your primary account and accept it as legitimate. In this case, any bets made from a secondary account would be rendered void. The company maintains the right to close or suspend any secondary accounts, making decisions based on the specific situation and the severity of the violation.

• The customer is responsible for keeping their account number and password private, which they received upon signing up. All bets placed with the bookmaker will be acknowledged. The rules governing bet cancellations will apply accordingly. If a third party manages to gain unauthorized access to the customer's login details, it’s crucial for the customer to inform the bookmaker and change both their email password and username. Sharing access to funds or verification codes with third parties is strictly forbidden.

• The account holder confirms that they are the exclusive person with access to the account. They bear full responsibility for managing account access, even if it involves third-party management.

• Failure to comply with the aforementioned rules will result in responsibility for the bettor. If any of these Terms are breached, the bookmaker maintains the authority to deny payment of winnings, refuse to refund stakes, or cancel any bets made. The bookmaker will not be liable starting from the time they ascertain that the customer falls under any of the specified categories, which means actions can be taken upon that discovery.

• Under no circumstances will the bookmaker 888starz be liable for any indirect, consequential, or incidental losses or damages suffered by the Customer, including potential lost profits, even if the bookmaker was made aware of the possibility of such issues arising.

• If an account remains inactive for a period of three months, the Company reserves the right to block it. To reactivate an account, please contact our Security Team at security.

• The bookmaker maintains the authority to modify these Rules and introduce new provisions at any time. Any newly introduced rules or amendments will take effect immediately upon being published on the website.